Consistent quality results in satisfied customers

Getting ISO certified is a critical step toward growing your customer base. Customers are becoming more and more sophisticated when it comes to making decisions on product or service purchases. Businesses are having to fight harder for market advantages. Give yourself the competitive advantage of ISO certification.

Why choose Quality Performance?

Quality Performance takes the headache out of getting South African businesses ISO certified. With over 30 years of experience, we work exclusively with you to identify inefficiencies and risks and develop an executable plan that solves problems and ensures continuous improvement.

The installed Quality System compliance structure allows you more time to focus on your marketing and financial opportunities. Nobody knows your business like you. We fit ISO to your already-successful business model, complimenting the hard work and planning you have already invested. We intentionally work with one client at a time, to ensure that all our energy goes into getting you there efficiently and with the greatest care and attention to detail.

Our Certifications

Quality Output

 ISO 9001:2015
Demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. A system that is user-sensitive, reliable, and designed to measure, correct and improve all elements affected by quality expectations.

Environmental

 ISO 14001:2015
Identify, track and correct all aspects related to business and industry that could impact the environment. Vendors and clients are advocating more frequently for this standard to be adopted by companies they interact with.

Health & Safety

ISO 45001
Promote legislated occupational health and safety (OHS) standards in your business and mitigate the risk of potential injury or health and safety incidents involving employees and third parties by incorporating this certificate into your ISO 9001:2015 Quality Management System.

Benefits of an ISO Management System

  • Increased productivity with continual improvement
  • Improved process efficiency & compliance
  • Consistent quality & reliable output
  • Improved level of customer satisfaction
  • Continuous improvement tracking
  • Removal of unnecessary tasks
  • Save energy & profit by getting the process right the first time
  • Non-conformances identified, documented and rectified
  • Easy document reference through controlled registers
  • Identify potential improvements with internal process audits
  • Stay organised with a planned management reveiw of the QMS
  • The QMS is the improvement plan for management
  • Legislation compliance incorporated
  • Builds selected market rating
  • Added value to vendors and clients with an International Quality Certification

The Quality Performance Advantage

Personal Involvement

You have exclusive access to our Services

Dave only works with one client at a time. This strategic choice allows him to dedicate all his time and resources to your business. He believes in building strong professional relationships with his clients and is dedicated to immersing himself in your business to best understand the need, and be the most effective partner in achieving the strongest results.

Training

Keep your employees in the loop

Dave can, on request, assist with the preparation of training materials for personnel whose roles are affected by the QMS. This facilitates easy adoption of the improved processes and responsibilities that come with having a controlled product and service management system. These documents will be submitted to external auditors for the certification audit.

Regular Meetings

Always know exactly where you’re at

Dave ensures that you are always up to date with the progress of the certification. Regular check-ins and reports allow for full transparency and facilitate strong collaboration.

Full Commitment

With you from start to finish

You are never left with loose ends. Once signed on, Dave remains fully engaged until the certification is completed. The process is fully managed by him, along with your input, guiding you every step of the way and taking all the complexity and hard work out of it for you.

Shared System

Have your say

You know your business best. Dave works with you and your team to gather insight that ensures your customised journey of certification is fully relevant and practical. This is critical to implementation, ensuring your staff has felt heard and respected, which results in successful buy-in and execution.

OUR TESTIMONIALS

Don’t just take our word

See what some of our clients are saying.

Jeff

CEO: PG Autoglass

Dave Sherwin has the ability to focus on the important details. This skill was critical to managing our retail outlets initially, and in later years served as the basis for the successful implementation by Dave of ISO 9001 processes and certification.

Robert

MD: Vulkan SA

Quality Performance professionalism enabled us to implement ISO9001:2015 in two sites in under two years, the entire process has been a huge success-one of the first applications in South Africa. Dave has ensured we achieve a fully digital solution built into our CRM cloud for daily control, by providing daily support.

Buks

Security Manager: Faircape Surveillance

We all appreciate the outstanding customer service and contribution that you have provided regarding our ISO 9001:2015 compliance and certification. I was most impressed with the accuracy of all the digital information and documents and the easy understanding of it. We will continue to make use of your services and look forward to working with you again soon!

Get in touch

Are you looking to get ISO certified? If so I’m just a click or call away. I look forward to hearing from you and how, together, we can move your business forward.

Hout Bay, Cape Town