Our Service Objective
To provide a single or integrated Management System that delivers reliable and consistent process governance and standards of controlled data input and output of processes concerning product manufacturing and/or service. This ultimately leads to marketing and competitive advantages for the Company, increased customer acquisition and improved customer satisfaction.
How do we achieve this Objective?
We apply the realistic values of good governance together with the ISO system principles as the foundation for all policy and process documentation and mapping. This is supported by sharing challenges and new opportunities with management, in order to achieve support and endorsement for the final Management System and be certified by approved external system auditors.
Paperless Simplicity
We at Quality Performance Consultants deliver a complete paperless Process and Policy Solution that is clean, structured for easy access, protected from unauthorised use and managed entirely electronically There are no hard copies. Everything is stored on the company’s server or in the cloud. We will, however, design the system to accommodate your material needs should you require something different.
We deliver efficient and effective process tools and applications for the delivery of quality products and services to existing and new clients.
Information Protection Policy
Quality Performance will not share, sell or transfer to any third party any personal information provided by a data subject or person that has communicated with us. We undertake to ensure, should it be necessary, that permission shall first be requested and reasons provided before any further process is considered and that everything is compliant with the POPI Act of 2022.
Meet your Consultant
Dave has over 30 years of experience installing ISO in South African businesses of all sizes. His credentials speak for themselves. Testimonials from clients consistently show Dave to be highly adept at this work, with great attention to detail, resulting in efficient and well-ordered documentation. Dave provides personal attention to his client’s needs and expectations and provides system data input to management to ensure information alignment and understanding through the process.
Qualifications and Education
Process Quality systems development
Lloyds QA London UK
General Management
IAC Management Diploma South Africa
Business Economics University of Cape Town Business School
Business Marketing University of Cape Town Business School
Franchise Development
Parker Gordon Franchise Management
Experience through the years
Owner – Quality Performance Consultant Business
PAST POSITIONS:
- Director – Strategic Business Development
- Director – Group ISO 9001 Quality Management System Implementation
- Director – National Auto-Glass Retail Network
- Regional Manager – National Auto-Glass Retail Network
- General Manager – Building and Allied Glass Services
- Branch Manager – Sales and Service Industry.